Return Policy

A replacement or refund may be accorded in case of undrinkable wine, wrong delivery and breakage of wines in the process of delivering to you. Please refer to our T&C for more details.

GOODS ACCEPTANCE / RETURN

• Costumers must carefully inspect all goods upon collection/delivery and provide signature on the delivery note/ invoice (sales slip) immediately.
• The signed delivery note/ invoice (sales slip) by recipient will be deemed to be your acceptance of goods with full satisfaction and no return will be accepted thereafter.
• If an item considered to be faulty, consumers must contact our office immediately and return requests will only be considered for wine items less than S$150/- (per bottle) and vintages less than 10 years old.
• Customers must contact us within 5 working days after delivery with original invoice.
• Customers will be deemed to have accepted the goods as satisfaction after 7 days from the date of purchase, and thereafter will not be entitled to reject the goods for any reasons.